Terms of service

OVERVIEW

This online store is operated by SORELVIQ. Throughout the site, the terms “we”, “us” and “our” refer to SORELVIQ. By visiting our website and/or purchasing something from us, you agree to these Terms of Service, together with the policies and information made available on our website.

ONLINE STORE TERMS

You may use our store only for lawful purposes. You must not use our products, website or services in a way that violates applicable laws or the rights of others.

PRODUCTS & INFORMATION

We aim to present product descriptions, images and other information as accurately as reasonably possible. However, colours and appearance may vary depending on your device or display.

Products may be fulfilled and shipped by third-party fulfilment partners. Product availability may change without notice.

PRICES & PAYMENT

Prices displayed on our store may be changed where permitted before an order is placed. The final price and any applicable shipping charges, taxes or other amounts collected by us will be shown during checkout before you complete your purchase.

Payments are processed using the payment methods made available at checkout.

ORDERS

We reserve the right, where reasonably necessary and permitted by applicable law, to reject or cancel an order, for example because of product unavailability, suspected fraud, an obvious pricing error or an inability to fulfil the order.

If we cancel an order after payment has been successfully collected, any amount due back to you will be refunded using an appropriate method.

You are responsible for providing accurate and complete order, contact and delivery information.

SHIPPING & DELIVERY

Shipping and delivery are governed by our Shipping Policy. Delivery estimates are not guarantees where delays arise from circumstances outside our reasonable control.

RETURNS & REFUNDS

Returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer law.

THIRD-PARTY SERVICES

Our store may rely on third-party providers for services such as payment processing, fulfilment and delivery. Their services may also be subject to their own terms and policies.

INTELLECTUAL PROPERTY

Content created for SORELVIQ, including our original branding, text and design elements, may not be copied, reproduced or commercially exploited without permission, except where permitted by law. Third-party product names, trademarks and other materials remain the property of their respective owners.

PRIVACY

The handling of personal information through our store is described in our Privacy Policy.

LIABILITY

Nothing in these Terms excludes or limits liability or consumer rights where doing so would be prohibited by applicable law.

To the extent permitted by applicable law, SORELVIQ is not responsible for losses caused by circumstances outside our reasonable control.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The version published on this website will be the version applicable from its stated effective date, subject to applicable law.

CONTACT

Questions regarding these Terms can be submitted through the contact options provided on our website.

SORELVIQ — BEAUTY, ELEVATED.